Terms & Conditions
Effective Date: August 12, 2026
Welcome to Neshvira. These Terms & Conditions govern your access to and use of the Neshvira website and your purchase of our peanut butter and related products. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
1. About Neshvira
Neshvira is an online e-commerce brand offering peanut butter and related food products. We aim to provide quality products and a convenient online shopping experience to our customers.
2. Website Usage
By using this website, you agree to:
Provide accurate and complete information when placing an order.
Use the website only for lawful purposes.
Not misuse, damage, or interfere with the website or its functionality.
Not attempt to gain unauthorized access to any part of the website.
Not copy, reproduce, or distribute website content without prior permission.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, ingredients, nutritional information, and other details displayed on our website are accurate.
However, actual product packaging, color, appearance, or labeling may vary slightly from images shown on the website.
Customers are advised to carefully check the product label, ingredients, allergen information, and nutritional information before consuming any product.
4. Food Allergies & Consumption
Neshvira products may contain or be processed in facilities that handle ingredients that can cause allergic reactions.
Customers with peanut allergies or other food allergies should carefully review the product label and ingredient information before purchasing or consuming our products.
Neshvira shall not be responsible for allergic reactions resulting from the consumption of our products where the relevant ingredient or allergen information has been provided on the product packaging or website.
5. Pricing
All product prices displayed on the website are subject to change without prior notice.
We reserve the right to correct pricing errors, product information errors, or promotional offers displayed on the website.
Any applicable shipping charges, taxes, or additional fees will be displayed during the checkout process where applicable.
6. Orders
When you place an order through our website, you are making a request to purchase the selected products.
After receiving your order, we may send an order confirmation through the contact details provided by you.
Neshvira reserves the right to cancel or refuse an order in certain circumstances, including product unavailability, incorrect pricing, payment issues, suspected fraudulent activity, or incorrect customer information.
7. Payment
Payments must be completed through the payment methods available on our website.
Customers are responsible for providing accurate payment and billing information.
If a payment fails or is not successfully received, the order may not be processed until the payment issue is resolved.
8. Shipping & Delivery
We aim to process and dispatch orders within the estimated timeframe displayed on the website.
Delivery times may vary depending on the delivery location, courier service, weather conditions, holidays, unforeseen circumstances, or other factors beyond our control.
Customers are responsible for providing a complete and accurate shipping address and contact information.
Neshvira will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
9. Returns & Refunds
Returns, replacements, and refunds will be handled according to our applicable Return & Refund Policy.
Due to the nature of food products, opened, used, damaged, or consumed products may not be eligible for return unless the product was received damaged, defective, incorrect, or otherwise qualifies under our return policy.
Customers should contact our support team as soon as possible if they receive a damaged or incorrect product.
10. Cancellation of Orders
Orders may be cancelled only before they are processed or dispatched, subject to our cancellation policy.
Once an order has been dispatched, cancellation may not be possible.
If an eligible cancellation is approved, the applicable refund will be processed through the original payment method or another method determined by Neshvira.
11. Promotions & Discounts
Neshvira may offer promotional discounts, coupon codes, special offers, or limited-time deals.
Promotional offers may be subject to specific terms, eligibility requirements, validity periods, and product restrictions.
Neshvira reserves the right to modify or withdraw promotional offers without prior notice.
12. Intellectual Property
All content available on the Neshvira website, including logos, brand names, product images, graphics, text, designs, photographs, and other materials, is owned by or licensed to Neshvira unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, or use our content for commercial purposes without prior written permission.
13. Third-Party Services
Our website may use third-party services such as payment gateways, shipping providers, analytics services, or other external services.
Your use of such services may also be subject to the terms and policies of those third parties.
Neshvira is not responsible for the independent policies or practices of third-party service providers.
14. Limitation of Liability
Neshvira will make reasonable efforts to ensure that the website and products are provided as described.
However, to the extent permitted by applicable law, Neshvira shall not be liable for indirect, incidental, or consequential losses arising from the use of the website or consumption of products, except where such liability cannot legally be excluded.
15. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website and placing an order, you acknowledge that your information may be collected and processed as necessary to provide our services, process payments, fulfill orders, and communicate with you.
16. Changes to These Terms
Neshvira reserves the right to update or modify these Terms & Conditions at any time.
Any changes will be posted on this page with an updated effective date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the appropriate courts in India.
18. Contact Us
If you have any questions regarding these Terms & Conditions, orders, products, or our services, please contact us through the contact details provided on the Neshvira website.
Neshvira
Email:neshvira08@gmail.com
Phone: 8450008918
Address: [ Ganiyari Bijapur Road Near Petrol Pump Waidhan District Singrauli Madhya Pradesh 486886 India